Shipping policy
Shipping Policy for Geopals:
Geopals aims to provide fast and reliable shipping to all our customers. We process and ship orders within 1-2 business days of payment confirmation. Here are the details of our shipping policy:
Domestic Shipping: We provide flat-rate shipping within Australia, using Australia Post. Shipping fees are calculated based on your location and the weight of your order.
Delivery Time: Delivery times for domestic shipping vary based on location, but generally take 2-5 business days. Please note that delivery times may be affected by public holidays, natural disasters, or other unforeseen circumstances.
International Shipping: We offer international shipping to selected countries. International shipping fees are calculated based on your location and the weight of your order.
Delivery Time: Delivery times for international shipping vary based on location, but generally take 7-21 business days. Please note that delivery times may be affected by customs procedures, public holidays, natural disasters, or other unforeseen circumstances.
Order Tracking: Once your order is shipped, we will provide you with a tracking number so you can monitor the delivery status of your order.
Undeliverable Packages: In the event that your package is returned to us as undeliverable due to incomplete or incorrect addresses, we will attempt to contact you to update your shipping information. If we are unable to contact you or receive an updated shipping address within 30 business days, we will initiate a refund of the purchase price, less the shipping fees.
Shipping Issues: If there are any issues with the shipping of your order, please contact us immediately at pokeretro1@hotmail.com or call us at +61437154506. We will do our best to resolve any issues and ensure that your order is delivered to you as soon as possible.
Changes to our Shipping Policy: We reserve the right to change or update our Shipping Policy at any time, and we will post the updated policy on our website.
Geopals aims to provide fast and reliable shipping to all our customers. We process and ship orders within 1-2 business days of payment confirmation. Here are the details of our shipping policy:
Domestic Shipping: We provide flat-rate shipping within Australia, using Australia Post. Shipping fees are calculated based on your location and the weight of your order.
Delivery Time: Delivery times for domestic shipping vary based on location, but generally take 2-5 business days. Please note that delivery times may be affected by public holidays, natural disasters, or other unforeseen circumstances.
International Shipping: We offer international shipping to selected countries. International shipping fees are calculated based on your location and the weight of your order.
Delivery Time: Delivery times for international shipping vary based on location, but generally take 7-21 business days. Please note that delivery times may be affected by customs procedures, public holidays, natural disasters, or other unforeseen circumstances.
Order Tracking: Once your order is shipped, we will provide you with a tracking number so you can monitor the delivery status of your order.
Undeliverable Packages: In the event that your package is returned to us as undeliverable due to incomplete or incorrect addresses, we will attempt to contact you to update your shipping information. If we are unable to contact you or receive an updated shipping address within 30 business days, we will initiate a refund of the purchase price, less the shipping fees.
Shipping Issues: If there are any issues with the shipping of your order, please contact us immediately at pokeretro1@hotmail.com or call us at +61437154506. We will do our best to resolve any issues and ensure that your order is delivered to you as soon as possible.
Changes to our Shipping Policy: We reserve the right to change or update our Shipping Policy at any time, and we will post the updated policy on our website.